Dispatches about Innovation, ‘Oneline’ Brand Experiences and the Future of Retail

Experience Manifesto

Recommended for you

Is the Drive to Efficiency Hurting Starbucks

A few days ago, Starbucks had a pretty big earning miss, prompting lots of discussion about what went wrong and how to fix it. In a recent

August 9, 2024

Looking for a Speaker?

Gotta be honest, I like how AI updated my bio! And I’m excited to be getting out and speaking more, so if you’re looking for someone who

May 21, 2024

BEL on the Road

It was a pretty busy month for the team at BEL, as we packed the Lab and took it on the road. While we worked hard, we

May 30, 2023